Welcom to Custom Your Ink Buyer Protection. We want you to shop with confidence and worry less. Our Buyer Protection ensures that your purchases are covered in the event that you encounter a problem. Custom Your Ink need you and we have your back!

"Custom Your Ink Buyer Protection ensures you will reveive your items on time and as described "

REFUND AND RETURN GUARANTEE

If you don't receive your products or it is significantly different to the description, we guarantee to refund your payment.

• Full refund if you don't receive your order.
• Full or Partial Refund if the item is not as described.

Please refer to our Refund, Return & Exchange Policy here.

ON TIME DELIVERY GUARANTEE

We want to ensure your purchase will arrive on time, therefore we provide a guarantee that products will be delivered by a set date.

Once you placed an order and your products are delivered, we submit a Tracking number to you and you can track your order easily via our Track Your Order page.

We partner with these global carriers to give you the best shipping experience.

PAYMENT INFORMATION SATETY AND SECURED GUARANTEE

Security your personal information is important to us. Your information is protected  by 256 bit SSL encryption. We abide and follow generally-accepted industry standards to protect our users personal information that was submitted and entrusted to us, both during transmission and once we receive it. When you enter sensitive information, such as your credit card number, on our order forms, we automatically encrypt the transmission of the said information by using secure socket layer technology (SSL). We also encrypt your information (customer information) in our database, so that customers name and address is never stored in plain text. We also take appropriate security measures (includes physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

For more information, please refer to our Privacy Policy here.

SUPPORT

For any questions, please feel free contact us by reaching out to our Contact Us page or sending us an email to support@customurink.com. We usually respond within 24 hours.

* We encourage our customers to read carefully our Privacy Policy Terms & Conditions Refund & Echange Policy.

We are infinitively grateful for your support and taking the time to browse our website.